Cookie policy

One technical cookie

telloox keeps you logged in, protects forms against forged requests and remembers the language you choose. It is set by Telloox, lasts 14 days, and is needed for the site to work, so it does not require consent.

The chat widget

The widget sets no cookies, on any website. Inside its window, which is served by Telloox, it keeps a random visitor code in the browser storage, under the name telloox: followed by the website’s key. This code lets the chat recognise the visitor and keep the conversation; the visitor’s IP address is not stored.

If the browser blocks that storage, the code lasts only until the page is closed. The same widget is the support chat on the pages of this website.

Notifications in the panel

If you turn on notifications, the browser installs a small script for the panel (a service worker) that shows them. It caches nothing and you can remove it by turning notifications off or clearing the site data.

What we do not use

Telloox has no analytics, advertising or profiling cookies, and no third-party cookies.

How to manage cookies

You can delete or block cookies in your browser settings. Without the technical cookie you will not be able to log in.

For everything else about your data, see the privacy policy.