Acceptable use policy

No sexually explicit or NSFW content

You may not use Telloox on websites that offer sexually explicit or NSFW (not safe for work) content, or to send, receive or store such content in conversations, attachments and canned replies.

• This includes pornography, descriptions of sexual acts, and the promotion of sexual services or adult products and websites, in any language.
• Content that sexualizes minors is forbidden without exception, and we report it to the authorities.

Websites where Telloox may not be used

• Websites that sell or promote illegal goods or services, weapons, drugs or counterfeit goods.
• Gambling websites without the licences their country requires.
• Websites built to deceive people, such as phishing pages, scams and fake shops.

Other content and behaviour that are not allowed

• Spam and unsolicited messages to visitors.
• Malware in attachments, phishing links, or pretending to be someone else.
• Asking visitors for passwords or payment card numbers.
• Content that is illegal, incites hatred or violence, harasses people, or infringes the copyright or other rights of others.

What it applies to

These rules apply to everything that goes through Telloox: the websites where the widget is installed, messages in both directions, attachments, canned replies, workspace names and the data a website passes about its visitors.

We do not read conversations as a matter of course and there is no automatic filtering: we act on reports and on what we notice while running the service.

If this policy is broken

• We can remove the content, suspend the workspace involved, so that its widget no longer appears, and close the account, as set out in the terms of service.
• If the content sexualizes minors, we close the account at once.

Report a website or content

If you see Telloox used against this policy, write to [email protected] with the address of the website and what you saw.